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Interview with Marco Schierhorn, Managing Director at DIGITL, and Mitch Gavril, Head of Partnership at Zeotap

Retail media presents its own set of challenges, and staying ahead in this dynamic landscape is crucial for businesses striving to thrive in 2024 and beyond. At the forefront of this evolution are Customer Data Platforms (CDPs), which serve as the cornerstone of a successful retail media strategy.

In this illuminating interview, Marco Schierhorn, Managing Director at DIGITL, and Mitch Gavril, Head of Partnerships at Zeotap, offer invaluable insights into achieving success in the realm of retail media, emphasising the indispensable role of CDPs in shaping its future.

Throughout the discussion, we delve into pressing questions such as upcoming trends in retail media for 2024, essential tools for implementing a successful retail media strategy, and the pivotal role of CDPs in this domain. Additionally, we explore how CDPs can leverage in-store data and address potential challenges in the retail media business.

We also cover a range of topics including:

Building a Robust Retail Media Strategy: Receive expert guidance on structuring your retail media strategy for maximum impact and success.

Mastering Cookieless Targeting: Discover how CDP solutions are essential for overcoming the challenges posed by the cookieless era.

Personalisation Beyond Boundaries: Learn how CDPs enhance personalisation efforts, enabling a seamless omnichannel approach.

AI’s Impact on Retail Media: Explore the transformative potential of AI models combined with CDP data to craft highly tailored marketing campaigns.

In the fast-paced realm of digital advertising where trends shift like sand dunes, media agencies stand at the forefront of innovation. As custodians of brands’ advertising strategies, they are tasked with navigating the ever-changing landscape to deliver maximum impact.

Where cookies crumble and algorithms roam free, advertisers are on a quest for the holy grail of audience engagement. But fear not, intrepid Agency Leaders, for salvation might lie in the dynamic duo of advertisers first-party data and contextual targeting.

First, we should speak about the treasure trove of first-party data. Collected directly from client interactions, this goldmine of insights provides media agencies with a panoramic view of their audience’s preferences, behaviours, and desires. With first-party data as their compass, agencies can chart a course towards hyper-targeted campaigns that resonate with laser precision. By segmenting audiences based on demographics, purchase history, and engagement metrics, the power of personalisation is unlocked, delivering tailored messaging that speaks directly to the hearts – and wallets – of their clients’ customers.

But the journey shouldn’t end there. Enter contextual targeting, the unsung hero of the digital age, the Robin to first-party data’s Batman. While first-party data provides the who, what, and why, contextual targeting adds the where and when to the equation. By analysing the context of the content being consumed – whether it’s a blog post about fashion trends or a video tutorial on home decor – media agencies can ensure their clients’ ads are served in the perfect moment, to the perfect audience. It’s like having a crystal ball that predicts the ideal placement for maximum impact.

Now, picture the magic that unfolds when first-party data and contextual targeting join forces under the skilled guidance of a media agency: when first-party data and contextual targeting join forces, they form a symbiotic relationship that elevates your advertising game to legendary status.

Armed with a deep understanding of their clients’ audiences and fuelled with contextual insights, media agencies can craft campaigns that transcend the ordinary, delivering personalised messaging in the most opportune moments. Whether it’s a social media ad tailored to a user’s browsing history or a programmatic display ad served within the context of relevant content, the possibilities are endless.

Imagine this: You know your customer loves hiking because they bought a fancy new pair of boots from your website. With first-party data, you segment them into the “Outdoor Enthusiasts” group. Then, using contextual targeting, you serve them an ad for a backpack while they’re reading an article about conquering the Appalachian Trail. It’s like you can read their mind – but in a totally non-creepy, GDPR-compliant way.

But the benefits extend beyond campaign effectiveness. By harnessing the power of first-party data and contextual targeting combined, media agencies can elevate their value proposition, positioning themselves as trusted partners in their clients’ success.

In conclusion, dear media agencies, the future is bright – so long as you embrace the power of the dynamic duo: first-party data and contextual targeting combined. By leveraging these formidable tools, media agencies can strengthen client relationships, drive long-term loyalty, and position themselves as leaders in the ever-evolving landscape of digital advertising.

Interview with Andreas Balzer, Director OEM & Media Business of Carwow

In this exclusive interview featuring Andreas Balzer, Director OEM & Media Business of Carwow, we delve deep into the realm of Retail Media and uncover the pivotal role of Customer Data Platforms (CDPs) in driving success.

As an industry leader in the automotive sector, Carwow brings a unique perspective to the table, shedding light on how CDPs enhance Retail Media strategies in this competitive landscape.

Throughout the discussion, Andreas shares invaluable insights into why a CDP is indispensable for Retail Media, drawing on Carwow’s extensive experience in the marketplace. Furthermore, he elaborates on two compelling use cases for Marketplaces, offering real-world examples of how CDPs empower businesses to thrive in this dynamic environment.

One of the highlights of the interview is Andreas’s exploration of how Carwow leverages Zeotap CDP capabilities to augment its Retail Media Strategy. By harnessing the advanced features and functionalities of Zeotap’s CDP, Carwow is able to unlock new levels of efficiency and effectiveness in its marketing initiatives, driving tangible results and fostering enhanced customer experiences.

This interesting conversation was captured during the DMEXCO 2023 panel discussion titled “Enhancing Business Transformation: The Role of CDPs in Elevating Customer Experience.” As a participant in this thought-provoking event, Carwow brings firsthand insights and expertise to the forefront, offering valuable perspectives on the transformative power of CDPs in today’s business landscape.

Interview with Jessica Wegner, VP New Business & Retail Media at DOUGLAS and Zeotap VP Sales, Stefan Blumenthal



Embark on an enlightening journey into the realm of Retail Media strategy revolution with Jessica Wegner, VP New Business & Retail Media at DOUGLAS, and our VP Sales, Stefan Blumenthal. In this captivating conversation, discover how DOUGLAS set out to transform its Retail Media strategy by harnessing the power of first-party data both on-site and off-site.

Delve into the intricacies of DOUGLAS’s Retail Media strategy, gaining invaluable insights into the pivotal role of a Customer Data Platform (CDP) in driving success. Uncover the teams within DOUGLAS leveraging Zeotap CDP to unlock new levels of efficiency and effectiveness in their marketing initiatives.

Gain deeper understanding as Jessica and Stefan explore the reasons behind DOUGLAS’s decision to implement a CDP into their Retail Media strategy, and how it aligns with their overarching goals. From creating comprehensive 360-brand activations to internationalizing and exploring new secure channels, discover how DOUGLAS aims to establish a robust data and Adtech architecture to stay ahead in the competitive landscape.

Furthermore, learn about DOUGLAS’s strategic shift from a Data Management Platform (DMP) to a CDP, ensuring enhanced targeting quality in a Third-party cookieless future. This insightful conversation offers a comprehensive exploration of Retail Media and the indispensable role of a CDP in driving success in today’s digital age.