Why Zeotap?

Deliver real-time personalisation

Reach the right customer at the right time – in real-time. Zeotap's CIP orchestrates user journeys to deliver scalable personalisation.

Drag-and-drop journey design

This is cross-channel personalisation made easy, with a simple drag-and-drop journey builder.

Activate across the whole journey

Orchestrate beyond marketing, sending data to any endpoint or API, including call centre software.

Personalisation at scale

Today’s customer demands personalisation across a growing range of touchpoints, but delivering this at scale can be challenging. With an easy-to-use user interface, you can use Zeotap’s Customer Intelligence Platform to create personalised journeys in just a few clicks.

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Break out of departmental silos

By orchestrating customer journeys across multiple channels, including customer support and point-of-sale, you can ensure a consistent, personalised experience across every touchpoint.

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Increase customer lifetime value

Delivering personalised customer journeys allows you to deliver ‘Next Best Action’ and ‘Next Best Offer’ at scale, increasing your ability to reduce churn and attrition, as well as more effectively upsell and cross-sell.

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What our customers say

“Zeotap has always set the bar when it comes to quality and security. It is part of their DNA.”

Steffen Roehn, former CIO, Deutsche Telekom

“Based on my experience, I can honestly say Zeotap’s platform is without equal. Brands can happily jettison a complex and inefficient patchwork of point solutions in favour of their unified stack for all data-related activities.”
Kay Schwabedal, Chief Digital Officer, Virgin Media

Kay Schwabedal, Chief Digital Officer, Virgin Media

“Being the data centre for the entire EMEA region, we have found Zeotap to be the right partner to improve our customer data intelligence and the service we provide to our clients.”
Jordi Urbea, Chief Revenue Officer, Ogilvy Spain

Jordi Urbea, Chief Revenue Officer, Ogilvy Spain

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See how simple it is to deliver amazing customer experiences without compromising on user privacy. Complete the short form and we'll be in touch to schedule your demo.