Create a unified customer view
Merge data from disparate sources, resolving identities to create a single, unified profile for all your customers.Personalisation with privacy
Telco consumers demand personalisation and privacy - balance them with confidence.Deliver multichannel experiences
Keep customers engaged with personalisation across every touchpoint, including customer service.





Overcome data silos
Break free of legacy data systems and department-based silos by bringing all your customer data into one place.
Zeotap’s CIP unifies data and identities from every channel and platform, forming a single customer view that acts as the foundation for consistent customer journeys.
Prevent churn and attrition
With our customer intelligence platform, it’s easy to prevent churn.
Zeotap’s Predictive Audiences module creates machine-learned segments of your customers most likely to churn, so that you can focus on your campaigns and offers in time to save them.
Increase upsell and cross-sell
Customer Lifetime Value is a pivotal metric for telco, and at its core is the ability to effectively cross-sell and upsell products and services.
Zeotap’s Predictive Audiences module allows you to create machine-learned audiences of customers most likely to be effectively upsold, streamlining your campaigns for the best possible result.
Increase conversion rates
Many marketers still rely on website data to target site visitors with campaigns and offers to increase conversion – missing the bigger picture.
Use Zeotap’s CIP to deliver Next-Best-Action based on the full picture to increase conversions.
Collect
Bring together all of your data sources into a single platform.
Unify
Create a Trusted Golden Record that builds in compliance.
Segment
Enhance your data with no-code AI segmentation and deterministic lookalikes.
Activate
Deliver personalised, multi-channel customer journeys.