Consumer privacy is a dealbreaker

Regulations around consent for data processing and usage are more complex than ever – and show no sign of slowing down. It’s pivotal for anyone using customer data to have complete confidence that their systems are reflecting consent – and doing so easily and at scale.

THE GOAL

Easily reflect individual customer consent choices and marketing preferences (i.e. SMS vs email) when unifying data and executing marketing activities.

THE CHALLENGE

Mastering consent is complex: user consent can be captured across multiple channels, consent preferences may differ for communication types and channels, and may be subject to different regulations depending on geography.

Without a unified way of viewing customer consent, meeting the compliance needs for processing and activating through marketing becomes a minefield, and inhibits scalable marketing and personalisation.

THE ZEOTAP SOLUTION

Zeotap’s Customer Intelligence Platform includes Consent Orchestration, which automatically unifies individual customer consent choices in a single customer profile.

It also reflects the preferences that need to be honoured for different audiences and channels, so you can launch marketing campaigns without having to worry about consent settings each time. As a result, marketers can safely execute multi-channel campaigns without overlooking an individual’s consent preferences, increasing customer trust and loyalty.

EXPLORE

THE CUSTOMER INTELLIGENCE PLATFORM

UNIFY

Be confident in consent from the start, with a single customer view that builds in compliance

    ENHANCE

    Don’t just manage your data, enhance it with ML segmentation and lookalikes.

      ACTIVATE

      Deliver personalised, multi-channel customer journeys based on your data

        Zeotap Insights

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