ZEOTAP CDP SOLUTIONS

CDP for Customer Experience and Personalisation

Offer personalised customer experiences throughout the buyer journey to run more cost-effective marketing campaigns, increase loyalty, and build a stronger retail brand.

International brands using Zeotap CDP to create GDPR-compliant campaigns

How Zeotap CDP will improve your customer experience and personalisation

Higher CTR

With a CDP, you can analyse customer data to tailor marketing messages and offers to individual preferences, which makes ads more relevant and enticing.

Lower CPC

A customer data platform makes ads more relevant by matching them with customer interests, which lowers CPC as platforms reward ads that connect with their audiences.

Increased Purchase Rate

A CDP uses customer data to analyse behaviours and preferences, helping businesses deliver personalised product recommendations and promotions..

A woman looks downward with a smile while she interacts with her touchscreen device

How customer experience and personalisation impact business growth

Personalised customer experiences reduce costs by targeting the right audience with the right message at the right time. 

  • Cut ad spend waste
    Higher ad relevance ensures your budget is spent on audiences that align with your campaign goals.
 
  • Boost your brand
    Positive customer experiences lead to increased sales, long-term relationships, and a positive brand image.
 
  • Win customers for life
    Personalised campaigns lead to more loyal customers, which helps increase repeat purchases and referrals.

USE CASE 1

Cross-channel campaigns

Marketers need to send the right messages to customers across various channels like websites, apps, advertising, CRM systems, and email. Zeotap CDP automates this process by orchestrating messages across all touchpoints using an intuitive drag-and-drop interface. Delivering personalised messages at the right time leads to happier, more loyal customers with a higher lifetime value.

Popular features

Zeotap CDP orchestration interface for building cross-channel marketing campaigns
Zeotap CDP interface for setting up trigger messages based on calculated attributes

USE CASE 2

Trigger messages

Automatically sending messages to customers based on specific actions or events creates a better, more personalised customer experience. Trigger events, like a birthday or an approaching subscription renewal, help identify when a customer is likely interested in a product or service. Marketers can use these events to send targeted messages in real-time or schedule them for future delivery. 

Popular features

USE CASE 3

Feature notifications

Zeotap CDP helps marketers identify customers who are likely to be interested in new features or offers based on their past behaviour or product usage. This targeted approach minimises time and resources spent on ineffective campaigns. By automatically sending relevant messages to the right customers, marketers can cut waste, increase engagement, and create a better customer experience.

Popular features

Why Zeotap is the perfect partner for you

a bar graph

IMMEDIATE VALUE

We are specialised in prioritising simple use cases that drive commercial outcomes in just 8 weeks.

a computer monitor with a checkmark

EASY DEPLOYMENT

Thanks to one-click deployment and simple configuration, Zeotap CDP has a lower latency and a faster time to value.

light bulb

Ease of Use

Zeotap CDP offers an intuitive interface designed for practical marketers that can be used without technical skills.

magnifying glass

Data Extension & Cookieless ID

Zeotap uses patented identity stitching strategies and ID extensions for a higher match rate in digital marketing.

shield with check mark

Top-tier privacy

Engineered in Germany, our product complies with strict EU regulations to guarantee the highest privacy standards.

thumbs up

Trusted Partner

We are your trusted partner, not just a software vendor. Our comprehensive customer support package ensures your success.

Industry recognitions

Trusted by

Schedule a demo

It is simple to deliver amazing customer experiences without compromising user privacy. Complete the short form, and we’ll be in touch to schedule your demo.