In the dynamic digital world of today, delivering personalised and timely messages to customers across multiple channels is crucial for businesses aiming to boost engagement and nurture enduring connections. Through the integration of Batch, a renowned customer engagement platform, with Zeotap Customer Data Platform (CDP), brands can now tap into real-time data insights to craft… Continue reading Simplify data-driven customer engagement with Zeotap CDP and Batch
CDP vs. CEP: Definition, Differences and Use Cases
In the ever-evolving landscape of customer data management and engagement, distinguishing between Customer Data Platforms (CDPs) and Customer Engagement Platforms (CEPs) is crucial. While their objectives may overlap, their primary functions and applications vary significantly. This article aims to define these differences, underscore the unique roles of CEPs and CDPs, and provide real-world use cases… Continue reading CDP vs. CEP: Definition, Differences and Use Cases